Chefilo members share recipes, photos and other content. We respect the rights of authors, photographers, brands and supermarkets. Do you think something on Chefilo infringes your copyright or other rights? Report it here and we will look into it.
Content from members
Recipes, photos and texts are added by members, who promise that they may share them. We do not check everything in advance. When we receive a clear report we act on it, as described below.
Supermarket names and prices
The price comparison on the shopping list shows supermarket names, product names and prices from public, unofficial sources, as plain text. If you are a supermarket or another rights holder and you object to this, report it here. We will then switch off the comparison for your supermarket quickly.
How to report
Send us a message that contains as much of the following as you can:
- What is protected: describe the work (for example your recipe, photo or text).
- Where we can find the infringing content: the link (URL) of the page on Chefilo.
- Who you are: your name, and whether you are the rights holder or act on their behalf.
- A statement that you believe in good faith that the use is not allowed.
- A statement that the information in your report is correct.
- How we can reach you: your e-mail address.
Send your report by e-mail or through the contact form: info@chefilo.com · contact form
What happens next
We confirm that we received your report and review it as soon as we can. If the content is clearly infringing, we remove it or make it unavailable and let the member know. If your report is incomplete or unclear, we may ask you for more information. Removing content is not an admission that the content was infringing.
Objecting to a removal
If your content was removed and you think that was a mistake, for example because you made it yourself or have permission, tell us through the contact form with the link and your reasons. We review it again and restore the content if the report turns out to be unfounded. Do you still disagree? You can always go to court.
Repeat infringement
Members who repeatedly share content that infringes the rights of others can lose access to their account, as described in the terms of use.
Do not misuse this form
Only report content when you have good reason to think it infringes rights. Knowingly sending false or misleading reports can have legal consequences. For other complaints, such as privacy, use the contact page or the privacy statement.